What Phoenixville Homeowners Say About Emberly Chimney Cleaners Phoenixville
We’ve been sweeping and inspecting chimneys in Phoenixville since 2009, and we’ve learned that a good reputation isn’t built on what you say about yourself. It’s built on what your neighbors say after you’ve been in their homes, named the price upfront, and left them with photos they can actually understand. Every review here comes from a real Phoenixville-area customer who got a written price before we started, a camera inspection while we worked, and a documented photo record when we finished. That’s Haven Standard Clause 1 and Clause 4 in action, and it’s how we’ve completed more than 38,000 chimney cleanings and inspections without a single “call for a quote.”
Recent Reviews
“We bought our place near Reeves Park last fall and the inspector just said ‘chimney looks fine.’ Corrine’s crew ran the camera and showed us Class III creosote glazed halfway up the flue liner - stuff you can’t see from the bottom. Written price was $285 before they touched a brush. Photos at the end proved it was clean. We burned all winter without worrying.”
- Jason S., Reeves Park, Phoenixville
“Our smoke chamber was parged wrong twenty years ago, we learned. The tech didn’t just say ‘it needs work’ - he showed us the camera footage, explained the NFPA 211 Level 2 findings, and gave us a written scope with three price options. No pressure. We scheduled the rebuild for spring and got the sweep done same visit for $195.”
- Matt S., Downtown Phoenixville
“Three companies gave us quotes for a liner. Emberly was the only one that did a camera scan first - turned out we didn’t need a full liner, just a stainless top section and a proper crown seal. Saved us about $1,800. The written estimate said exactly what we’d pay, and we paid exactly that. Corrine even texted when the tech was on his way.”
- Allen Y., Kimberton area, Phoenixville
“Previous owner said the chimney was ‘recently cleaned.’ Corrine’s team found the flue packed with Stage 2 creosote and a cracked crown letting water straight onto the smoke shelf. They documented everything with photos, gave us a written price of $240 for the sweep and crown assessment, and never pushed the repair. We called back two months later to book the crown work because we trusted the documentation.”
- Terrence H., Valley Forge vicinity, Phoenixville
“I manage a few rental properties near Bridge Street. Emberly is the only chimney company I’ve used that sends the same tech, in uniform, with his license number visible, and gives me a photo record I can show tenants or insurers. Last cleaning was $220 for a two-flue system. Written price arrived by email before the appointment. No surprises, no callbacks.”
- Jason S., Bridge Street corridor, Phoenixville
“Called for a second opinion on a $4,200 liner quote from another company. Corrine’s crew did the full camera inspection - free, since we had a written estimate - and found the existing clay liner was sound except for one shifted joint. Repair cost $640. They put it in writing before starting, just like Haven Standard Clause 1 says. The 365-Day Done Right Promise was stamped on the invoice.”
- Matt S., Schuylkill Township, Phoenixville area
Why Customers Trust Us
These reviews keep coming back to the same things because they’re built into how we operate, not into a script. Haven Standard Clause 1 requires a written price, written scope, and written warranty before any work starts - every time, no exceptions. Clause 4 requires a documented photo record on every visit, included as standard, not sold as an upgrade. The 365-Day Done Right Promise means if we miss something, we fix it. Our technicians are background-checked, uniformed, and named on your appointment - you’ll get a text when they’re en route, and their license number is on every page of our site.
We source materials through Haven’s buying network from DuraFlex, HeatShield, Gelco, Olympia Chimney, Famco, and Copperfield specifically to keep customer prices honest. We’ve completed more than 38,000 chimney inspections and cleanings since 2009, every one with that written price and documented record. Live phone support runs 24 hours a day, 7 days a week - a real person, not a voicemail maze.
If you’re in Phoenixville, Reeves Park, Kimberton, the Bridge Street corridor, or anywhere in the surrounding area, call us at (610) 321-5157. We’ll give you a written price before we start, show you what the camera found in plain terms, and leave you with photos that prove the work was done right.
Written by Corrine Halstead, Owner at Emberly Chimney Cleaners Phoenixville, serving Phoenixville since 2009.